ClassPass is a growth accelerator, plain and simple. What started as a fitness-centric app with the goal of connecting real people with workouts has evolved into a digital marketing tool for new businesses, businesses looking to fill unused inventory and businesses looking to get their product in front of new audiences.
Listing your business on ClassPass can provide the same brand awareness benefits as creating a Google My Business account or listing your business on Yelp - maximizing your ability to gather as many customers as possible.
We sat down with the marketing team of Perspire Sauna Studio to discuss how they use ClassPass.
“ClassPass is a natural brand awareness play for businesses opening in new markets, or businesses just looking to expand and enhance their existing user base.”
How Perspire Sauna Studio grows with ClassPass
Perspire Sauna Studio started using ClassPass with one of their first brick and mortar locations. At the time they only had three locations all located in Southern California. Business was good, but the team had big goals: expand and expand quickly.
Perspire Sauna Studio is an infrared sauna studio that incorporates color light therapy to reduce tension, cleanse the body and increase health and wellness. (Interested in more information about color light therapy? You can learn all about color light therapy on our blog, or by visiting the Perspire Sauna Studio website).
“ClassPass is a natural brand awareness and marketing play if you’re looking to expand into new markets or increase awareness in your existing markets,” says Colton Khan, Brand Marketing Manager at Perspire Sauna. “Accessibility is a huge part of our brand and the ClassPass platform helps us bring infrared sauna experiences to people all over the United States.”
But at the time when it was just three locations, Perspire Sauna Studio just wanted to try out this cool new marketing tool. That was ten years ago and Perspire Sauna Studio is now one of the biggest infrared sauna experiences in the US with over 30 locations and counting.
Not only does placing inventory on ClassPass give businesses brand awareness, it also provides more data for how and who books classes. The partner dash provides insights including:
- ClassPass utilization
- Top rated classes
- Top rated instructors
- Reservation breakdown, including attended, frequent visitors and missed classes
- Visit return rate
Perspire Sauna Studio used these insights, listed extra inventory and has now received 40,000 reservations from ClassPass users. They now use ClassPass as one of their first marketing tools in all new markets.
According to Raquel Dorsey, member of the marketing team at Perspire Sauna, the marketing aspect of ClassPass is indispensable. Instead of investing into a paid advertising campaign, business owners can list inventory on the ClassPass app and get their inventory in front of thousands of users.
Use ClassPass to grow in the new normal
And now that areas are reopening, ClassPass is more vital than ever. According to a recent ClassPass survey, nine out of the current top 10 experiences getting booked on ClassPass are for in-person classes and appointments. Among users who have returned to class, average usage is 10% higher than it was before the pandemic.
Not only are ClassPass users more dedicated than ever before, they’re also usually bringing their friends. There has been a 64% increase in people inviting their friends to class since the start of the year (January 2021), and May saw the highest volume of people inviting friends to class since pre-shutdown.
So whether you’re a fitness studio owner or a wellness boutique looking to expand your business, ClassPass can prove to be an essential part of your expansion roadmap.
